Privacy Policy
Last Updated: [09/02/2024]
Welcome to Citi Physio. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website, you agree to the terms of this policy.
- Information We Collect
We collect various types of information to provide and improve our services, including:
- a) Personal Information
- Contact Information: Your name, email address, phone number, and mailing address.
- Health Information: Medical history, treatment plans, and any other information you provide during consultations or treatment sessions.
- Payment Information: Credit card details, billing address, and other payment-related information.
- b) Non-Personal Information
- Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on our site.
- Cookies: Small data files stored on your device help us enhance your experience and track user activity on our website.
- How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our services.
- Communicate with you, including appointment reminders and updates on our services.
- Process payments and manage billing.
- Customize your experience on our website.
- Comply with legal and regulatory requirements.
- Ensure the security of our website and services.
- Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
- Your Rights and Choices
You have the right to:
- Access and Update: Request access to or update your personal information held by us.
- Delete: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete such information as soon as possible.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Citi Physio
Add: 4A4, Sigma apartment, Beta1, Gr. Noida, UP
Mob: +91-7019488979
E-mail ID:info@citiphysio.com
Thank you for choosing Citi Physio. We are committed to protecting your privacy and ensuring a safe and secure experience for all our clients.